Thanks for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new, unused condition with all original tags and labels attached.
To return an item, place the item securely in its original packaging, include your proof of purchase, and mail your return to the following address:
Matt Gwinnutt Guitar Ltd
Attn: Returns
16 Virginia Drive
Louth, Lincolnshire LN11 8BD
United Kingdom
Please note that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned:
● Lessons
● Ebooks
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Please submit feedback so we can improve our services. Thank you.
If you have any questions concerning our return policy, please contact us at:
07484805367
mattgwinnutt@gmail.com
This return policy was created using Termly’s Return and Refund Policy Generator.
